Acceptable Use Policy

Last Updated: July 27, 2025

Effective Date: July 27, 2025

1. Introduction

This Acceptable Use Policy ("Policy") governs your use of NovaInvoice's services and is designed to ensure a safe, secure, and lawful environment for all users. By using our service, you agree to comply with this Policy.

2. Scope

This Policy applies to all users of NovaInvoice, including free and paid subscribers, and covers all aspects of service usage, including but not limited to invoice creation, client management, payment processing, and data storage.

3. Acceptable Use

NovaInvoice is designed for legitimate business purposes. Acceptable uses include:

  • Creating professional invoices for goods and services
  • Managing client relationships and contact information
  • Processing legitimate business payments
  • Tracking invoice status and payment history
  • Generating business reports and analytics
  • Maintaining accurate financial records

4. Prohibited Uses

4.1 Illegal Activities

You may not use NovaInvoice for any illegal activities, including but not limited to:

  • Money laundering or financial fraud
  • Tax evasion or creating false financial records
  • Invoicing for illegal goods or services
  • Identity theft or impersonation
  • Violating export control laws
  • Any activity that violates local, state, or federal laws

4.2 Fraudulent Activities

The following fraudulent activities are strictly prohibited:

  • Creating fake invoices or fraudulent billing
  • Misrepresenting goods or services
  • Using stolen payment information
  • Engaging in chargeback fraud
  • Creating duplicate accounts to abuse free trial periods
  • Attempting to circumvent payment or subscription requirements

4.3 Harmful Content

You may not use NovaInvoice to create or distribute content that is:

  • Defamatory, libelous, or threatening
  • Sexually explicit or pornographic
  • Promoting violence or hatred
  • Discriminatory based on race, religion, gender, or other protected characteristics
  • Infringing on intellectual property rights
  • Containing malware or malicious code

4.4 System Abuse

The following activities that abuse our system are prohibited:

  • Attempting to gain unauthorized access to our systems
  • Reverse engineering or decompiling our software
  • Interfering with other users' access to the service
  • Overloading our servers with excessive requests
  • Attempting to bypass security measures
  • Using automated tools to scrape or harvest data

4.5 Spam and Abuse

You may not use NovaInvoice for:

  • Sending unsolicited bulk emails or spam
  • Harvesting email addresses for marketing purposes
  • Creating or distributing phishing emails
  • Abusing our email delivery system
  • Sending threatening or harassing communications

5. Restricted Industries

Due to payment processing restrictions and regulatory compliance, NovaInvoice cannot be used for businesses in the following industries:

  • Adult entertainment or sexually explicit content
  • Gambling or gaming services
  • Cryptocurrency or digital currency services
  • Multi-level marketing or pyramid schemes
  • Weapons, firearms, or ammunition
  • Illegal drugs or controlled substances
  • Tobacco products
  • High-risk financial services

6. Data Protection and Privacy

When using NovaInvoice, you must:

  • Only process personal data you have lawful authority to process
  • Comply with applicable data protection laws (GDPR, CCPA, etc.)
  • Obtain necessary consent for data processing
  • Protect sensitive information and maintain confidentiality
  • Not share login credentials with unauthorized parties
  • Report any data breaches or security incidents immediately

7. Intellectual Property

You agree to respect intellectual property rights and:

  • Not upload copyrighted material without permission
  • Not use trademarks or logos without authorization
  • Not reverse engineer our software or services
  • Not create derivative works based on our platform
  • Respect the intellectual property of other users

8. Account Responsibilities

As a user, you are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Keeping your account information up to date
  • Using strong passwords and enabling two-factor authentication
  • Notifying us immediately of any unauthorized access
  • Complying with all applicable laws and regulations

9. Monitoring and Enforcement

To ensure compliance with this Policy, we may:

  • Monitor service usage patterns
  • Investigate suspicious activities
  • Review content for policy violations
  • Cooperate with law enforcement when required
  • Use automated tools to detect abuse

10. Violations and Consequences

Violations of this Policy may result in:

  • Warning notices
  • Temporary account suspension
  • Permanent account termination
  • Forfeiture of paid subscription fees
  • Legal action if warranted
  • Reporting to relevant authorities

11. Reporting Violations

If you become aware of any violations of this Policy, please report them to us immediately:

Email: [email protected]

Subject Line: Policy Violation Report

Include: Account details, description of violation, and any supporting evidence

12. Appeals Process

If you believe your account has been suspended or terminated in error, you may appeal by:

  1. Contacting us at [email protected] within 30 days
  2. Providing a detailed explanation of the circumstances
  3. Including any relevant documentation or evidence
  4. Cooperating with our investigation process

13. Updates to This Policy

We may update this Acceptable Use Policy from time to time to reflect changes in our services or legal requirements. We will notify users of significant changes by email or through our service. Your continued use of NovaInvoice after changes constitutes acceptance of the updated Policy.

14. Contact Information

If you have questions about this Policy or need clarification about acceptable use:

General Questions: [email protected]

Policy Violations: [email protected]

Legal Inquiries: [email protected]

Website: https://novainvoice.com

Important: Violations of this Acceptable Use Policy may result in immediate account suspension or termination. We take policy violations seriously and will take appropriate action to protect our service and users.